Terms that appear with an asterisk (*) are configurable and may differ from your Ninety. Explore our glossary of terms.

Updating account information

Go to My Account using the person icon in the upper-right corner of the screen.

Note: All the information entered will be visible to others in the organization.  

Editing user information

To edit information in Ninety:

  1. Click the Pencil icon

  2. Add/update any fields

  3. Click the Check Mark to save changes

The My Profile section contains the information anyone in the Directory* can view.
The Account Details section is what users access to log in.

Changing login information

In the Account Details section of the Profile, users can change email addresses, passwords, and phone numbers. Once in Account Details, users can use the updated information to log in.

Tip: Edit and save each section as you fill in the information.

Uploading a Profile Picture

Click the Profile Image space in My Profile. Choose a .png or .jpg from a computer and select Upload.

This image will appear across the account next to KPIs*, Rocks*, To-Dos*, and Issues*.

Updating a teammate's information

To edit any information for others in an account, visit the Directory*. All functionality of editing and uploading will work the same as on the My Account page.

To edit the user's information, follow these steps:

  1. Click the Pencil icon.

  2. Add/update any fields.

  3. Click the Check Mark to save changes.

Note: Owners and Admins are the only roles able to edit ALL people on the Directory*. If you have limited to no access, it is because you are a Manager* or Team Member*.

Don't have your team in invited yet? Start inviting users, creating teams, and building your Responsibilities Chart*!

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