Roles vs. Responsibilities
The difference between Roles and Responsibilities on the Responsibilities Chart.
Christine Watts avatar
Written by Christine Watts
Updated over a week ago

Terms that appear with an asterisk (*) are configurable and may differ from your Ninety. Explore our glossary of terms.

The Responsibilities Chart

On the Responsibilities Chart*, each seat has Roles and Responsibilities* that can be tied to KPIs*. What is the difference between a Role and a Responsibility?  A Role defines your position and a Responsibility defines its functions. Depending on your BOS, the Responsibilities Chart may also be called the The Accountability Chart™.


Roles are the functions of a Seat. This encompasses a larger vision of how an individual is contributing to the team as a whole.


Responsibilities* are the specific activities or obligations that individuals are held accountable for according to their Roles. 


Roles and Responsibilities* usually occur in pairs. KPIs are usually tied to Responsibilities*, but there are exceptions. Below are a couple of examples to get you thinking about your Seat.

Role: Research and development.
Responsibility: Creative roadmap for one product a month.

Head of Sales
Role: Turn qualified leads into customers.
Responsibility: Develop, refine, and perfect sales strategy.

Head of Operations
Role: Deliver final product on time and within requirements.
Responsibility: Smooth barriers and maintain strong communication strategy.

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