Terms that appear with an asterisk (*) are configurable and may differ from your Ninety. Explore our glossary of terms.

On the Responsibilities Chart*, each seat has Roles and Responsibilities* that can be tied to KPIs*. What is the difference between a Role and a Responsibility?  A Role defines your position and a Responsibility defines its functions. Depending on your BOS, the Responsibilities Chart may also be called the The Accountability Chart™.

Roles are the functions of a Seat. This encompasses a larger vision of how an individual is contributing to the team as a whole.

Responsibilities* are the specific activities or obligations that individuals are held accountable for according to their Roles. 

Roles and Responsibilities* usually occur in pairs. KPIs are usually tied to Responsibilities*, but there are exceptions. Below are a couple of examples to get you thinking about your Seat.

Visionary
Role: Research and development.
Responsibility: Creative roadmap for one product a month.

Head of Sales
Role: Turn qualified leads into customers.
Responsibility: Develop, refine, and perfect sales strategy.

Head of Operations
Role: Deliver final product on time and within requirements.
Responsibility: Smooth barriers and maintain strong communication strategy.