Terms that appear with an asterisk (*) are configurable and may differ from your Ninety. Explore our glossary of terms.
Inviting users to Ninety means they can own content such as Rocks* and To-Dos*. They have their own unique login and count toward your billing.
To Invite a User
Visit the Directory* page.
Select Add Person.
Toggle to Add to Company
Enter their contact info, including:
Team(s) they are a member of (see details on Teams here)
Their Role (see information on the user Roles here)
Decide to send the invite email immediately or schedule to send it later. Either way, the user will go towards your monthly billing.
The login link is sent via email from firstname.lastname@example.org. They can be immediately added to the Responsibility Chart* and assigned content.
Resending the Invite
The invite sent through the above process is valid for 14 days. If they do not accept the invite within 14 days, the invite will need to be resent. To resend, click the Re-invite button next to the user's name. Verify their email address and send. The invited user receives a new email link to join Ninety.
Tip: If there is no Re-invite button, that means the user is already active and needs to log in (https://app.ninety.io/login).
If anything is unclear, please reach out to the Client Success team through the live chat in the bottom right-hand corner of the page.