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Ranking and Prioritizing Issues

Learn how to prioritize the Issues you want to Raise, Discuss, and Resolve.

Written by Tommy Mains

How to Prioritize and Rank Your Team's Issues

Issues are the heart of our team meetings. We join together to Raise, Discuss, and Resolve (RDR) the Issues most pertinent to our week, quarter, or year responsibilities.

Methods of Prioritization

We have four primary ways to prioritize Issues during a meeting:

  1. Ranking 1-5

  2. Top 3 selector

  3. Drag and drop

  4. Issues Voting

Incorporating one or more of these strategies helps keep meetings focused on simplifying the work that needs to be done.

Ranking Issues 1-5

A user can rank an Issue while creating it by selecting a 1-5 in the Priority field.

At Ninety (the company), 5s take precedence during a meeting. If there's remaining time after covering these Issues, the team will continue the RDR process.

  • 5 = Must solve today

  • 4 = Will ideally solve today

  • 3 = Solve today if we have time

  • 2 = Don’t need to solve the Issue today, but should solve it soon

  • 1 = Not an urgent Issue, but it would be good to solve it near-term

Select the # symbol to order the Issues by their priority number.

If an Issue isn't ranked before the meeting, have the Issue's owner assign a number at the start of the Issues segment.

Top 3 Selector

Use the Top 3 Selector during a meeting to quickly choose the top three Issues to discuss during a meeting.

  1. Click the 1, 2, 3 list icon in the top-right corner of the Issues card.

  2. Click the Issue that should become the number one Issue for the team.

  3. Repeat for the second Issue.

  4. Repeat for the third Issue.

After the third click, the Issues will be reorganized to bring the selected three Issues to the top of the list.

Drag and Drop

During meetings, the facilitator or a team member operating Ninety's platform can drag and drop Issues into a preferred order by clicking and holding the 12-dot grid at the far left of an Issues row (hover over this area to make the grid appear). After dropping the Issue, Ninety will automatically renumber the team's Issues.

Issues Voting

Issues voting is an optional company feature used in meetings to let teams quickly vote on which Issues to prioritize for the meeting.

To turn on Issues Voting, an Owner or Admin should:

  1. Click their name from the bottom of the left navigation.

  2. Click Company Settings.

  3. Scroll down to the Issues Feature Controls.

  4. Click the Voting toggle on.

To initiate Issues Voting in a meeting, click the thumbs-up icon on the top right of the Issues card.

Then, each team member uses their three votes by clicking the thumbs-up on the Issue(s) they wish to discuss. To remove a vote, click the thumbs-down.

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