How to Navigate Ninety's Issues Tool
Use the following filters to sort through Issues effectively:
Short-Term or Long-Term Issues
Team dropdown
Archive toggle
Search bar
Navigating the Issues page
The Issues tool is first organized by teams and then by Issue type. The Short-Term and Long-Term tabs take you to a unique page with separate Issues lists for your team's immediate or long-term planning.
Switch between tabs to view your team's Issues lists.
Short-term Issues are typically addressed during Weekly Team Meetings (WTM) or during 1:1s between leaders and team members.
Long-term Issues are strategic in nature and discussed during Quarterly or Annual Planning. These may become future Rocks, Key Topics, or remain on the list until the team is ready to tackle them.
Team dropdown
Like several of our other tools, the Issues page is first sorted by team. Click the Team dropdown to select the team whose Issues you'd like to view, edit, or create.
You can view the Issues page for any team of which you are a member.
Archive toggle
Click the Archive Toggle on to view your team's archived Issues.
Search bar
Use the search bar to quickly find Issues.
Issues page organization
The Issues page typically consists of a single list of Issues. If Issues are sent to your team or to another team, they are shown on separate lists.
The top of each Issues list displays the Issue type (short- or long-term), the total number of Issues the team has raised, and two options for how the Issues are laid out.
List views
There are two ways to display your Issues:
List View — Displayed as an icon with three vertical bullet points, each followed by a horizontal line.
Column View — Displayed as six horizontal lines organized in a borderless table that's two columns wide and three rows tall.
You can select which view you want from the top right of the Issues list (but below the Filters bar and tabs (Short-Term, Long-Term) row.
Reorganizing and sorting Issues
Each Issues list has several ways to help users organize their Issues. Click on any of the following filters to sort the list in ascending or descending order:
Title: The name of the Issue.
Ranking (#): The priority ranking of the Issue (1-5).
Created: The date (month, day) the Issue was created.
Owner: The licensed user who owns the Issue.
Owning an Issue means that the owner can ultimately decide when the Issue is solved/resolved.
Activity history
Every Issue in Ninety keeps a running activity history that records who took action on it and when — including when it was created, modified, sent to another team, recalled, or resolved. To view it, open any Issue to its detail view, click the More Action menu (⋯), and select View History.
For more information, see Viewing the Activity History of Your Issues.