How to Apply for Ninety's Non-Profit Benefits
Ninety proudly supports 501(c)(3) non-profit organizations with two key benefits. These benefits help non-profit organizations implement an effective business operating system while managing their budgets responsibly.
50% pricing discount: All qualified 501(c)(3) organizations receive 50% off their subscription costs.
Tax exemption: Eligible organizations can avoid sales tax on their Ninety subscription.
Who qualifies for non-profit benefits?
Your organization qualifies if you have:
A valid 501(c)(3) designation from the IRS.
Current tax-exempt status.
Active non-profit operations.
How to apply for non-profit benefits
Step 1: Gather required documentation
You'll need one of the following:
IRS 501(c)(3) determination letter.
Current tax exemption certificate.
Organization website clearly showing 501(c)(3) status.
Step 2: Submit your application
Method 1: Live chat (recommended).
Click the chat bubble in the bottom-right corner of any Ninety page.
Request to "speak with a person."
Tell the agent you need to apply for non-profit pricing.
Upload your 501(c)(3) documentation in the chat.
Method 2: Email. Send your documentation to helpful@ninety.io with the "Non-Profit Discount Application" subject line.
Step 3: Wait for approval
Timeline: 24 to 48 hours for most applications.
What happens: Our billing team reviews your documentation.
Confirmation: You'll receive a promo code to use.
Step 4: Apply your discount
When upgrading to a paid plan:
Choose your subscription tier (Essentials, Accelerate, or Thrive).
At checkout, enter the promo code: Non-Profit.
Verify the 50% discount appears before completing payment.
Tax exemption process
If your organization is tax-exempt, you can also avoid sales tax:
Submit your tax exemption certificate through the same application process above.
Our billing team will mark your account as tax-exempt.
Future invoices will not include sales tax charges.
Annual requirement: Tax-exempt organizations must resubmit documentation yearly to maintain status. Learn more in Accurate Billing for Tax-Exempt Organizations on Ninety.
Getting help
For questions about your non-profit application or status, click the chat bubble in the bottom-right corner of any Ninety page, or email helpful@ninety.io. Response time is usually under 2 hours during business hours.
Frequently asked questions
How long does the application process take?
Most applications for the non-profit discount or tax-exempt status are processed within 24 to 48 hours during business days.
Can I apply the discount to an existing subscription?
Yes. Our billing team can apply the discount to active subscriptions and provide refunds for recent payments if applicable.
What if I'm still waiting for 501(c)(3) approval from the IRS?
If you're still waiting for your approval, you can start with regular pricing and apply the discount once your 501(c)(3) status is approved.
Do I need to renew my non-profit status annually?
The pricing discount continues indefinitely. However, tax-exempt status requires annual documentation renewal.
What if my application is rejected?
Our support team will explain any issues and work with you to resolve documentation concerns.