Ninety

Ending Your Ninety Subscription

How to use our in-app guide to get the most out of your new Ninety account.

Completing the Getting Started Guide

Learn more about our Beta Program plus get a list of features currently available only to our beta companies.

Currently in Beta at Ninety

Reactivating a Previous Company Account

Upgrading from a Free Trial to a Paid Subscription

Creating a New Company as a Current Ninety User

Everything you need to know about the Observer role, what Observers can access, and common use cases.

Ninety's Observer Role Explained

Transferring Account Ownership When the Owner Leaves Your Company

Data Export and Print Options in Ninety

Tommy Mains

Administrative functions, individual user settings, and billing options.

Account and Settings

Change between Essentials, Accelerate, and Thrive plans or switch from monthly to annual billing (and save 10%).

Changing Your Subscription Plan

Know when your renewal reminders arrive, who receives them, and what to do before your annual subscription renews.

Renewal Reminder Emails for Annual Subscriptions

Your starting point for managing subscriptions, licenses, payments, invoices, and billing contacts in Ninety.

Billing and Payments Overview

A breakdown of what tools and features are available on each of Ninety's subscription plans: Free, Essentials, Accelerate, and Thrive.

Understanding Ninety's Pricing Plans

How to get started with Ninety's strategic tools covered in our free subscription level.

What's Included with Ninety's Free Plan

How to obtain our non-profit discount as a 501(c)(3) organization.

Non-Profit Organizations, Powered by Ninety

Ensure you receive and can download your Ninety invoices through multiple access methods.

Managing Invoice Receipts and Access in Ninety

Understand what you'll be charged (or credited) when you add users, remove users, or change plans between billing cycles.

Understanding Prorated Billing and Credits

Add a credit card, pay with Link, connect a US bank account, and resolve payment failures.

Updating Your Payment Method

Control your license count, understand which roles require a paid license, and reassign licenses when team members change.

Adding, Removing, and Reassigning Licenses

All about beginning and maintaining your subscription and payment information with Ninety.

Billing, Pricing, and Subscription Plans

Limit who can be invited to your company by approving specific email domains, so personal accounts and outside addresses can't be added to your workspace.

Restricting Teammate Invites by Email Domain

Company Settings

Individual User Settings

Learn how to effectively customize your organization's branding, including colors shown in Ninety and your logo.

Customizing Your Ninety Account's Appearance

Discover how to upload, change, and manage profile pictures with step-by-step guidance for all user roles.

Managing Profile Photos in Ninety

Define when your fiscal year begins so Scorecards, Rocks, Meetings, and Reviews reflect your actual planning cycles.

Setting Your Fiscal Year to Align Quarters Across Ninety

How to change Ninety's display on the web and mobile apps.

Changing Ninety's Display Themes

Set up daily email reminders and event notification emails for your work in Ninety.

Receiving Email Notifications and Reminders

Stay on top of assignments, comments, and @mentions with Ninety's centralized notification system for web and mobile.

Stay Updated with Ninety's In-App Notifications and Alerts

Configure your Ninety workspace to align with how you work best.

Settings

How to Set Up and Manage Multi-Factor Authentication (MFA)

Resetting Your Password

Updating Your Email

Single Sign-On (SSO) Login Options

Login Options and Assistance

Events

Pro Services

EOS Help Center

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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