How to Follow Items in Ninety
Following an item lets you stay informed about it without having to own it. When you follow an item, Ninety can notify you when someone comments on it, based on your notification settings. This article covers which items you can follow, how to follow and unfollow, and how following connects to your notifications.
Following is available to all users on all subscription plans in the web app.
Which items you can follow
You can follow the following item types in Ninety:
Issues
To-Dos
Rocks
Headlines
Milestones
The person who creates an item automatically follows it. Everyone else can choose to follow it manually.
How to follow an item
Open the item to display its details panel (for example, click an Issue, To-Do, Rock, Headline, or Milestone).
At the bottom of the details panel, find the Following section, which shows how many people are following the item and their profile images.
Click the + button in the Following section to follow the item. Your profile image is added to the list of followers.
Note: The Following section sits at the very bottom of the details panel and is always visible — you don't need to scroll to reach it.
How to unfollow an item
Open the item's details panel and find the Following section at the bottom.
Hover your cursor over your profile image in the Following section.
Click the x that appears at the top right of your profile image to unfollow the item.
How following connects to notifications
Following an item determines who is notified about it. In your notification settings, the Comments event notifies you when someone comments on an item you own or follow.
To choose how you're notified:
Click your profile icon and select Notifications, or go to User Settings > Notifications > Events.
For each event, toggle Email, Web, and Mobile on or off to match how you want to be notified.
For more on setting up notifications, see Receiving Notifications for Issues.
Frequently asked questions
Do I have to own an item to follow it?
No. Following is separate from ownership. Anyone can follow an item they can see, and you'll receive the follow-related notifications you've turned on.
Who automatically follows an item?
The person who creates an item automatically follows it. Everyone else follows manually using the + button in the item's Following section.
Why am I not getting notifications for an item I follow?
Check User Settings > Notifications > Events and make sure the relevant event, such as Comments, is toggled on for your preferred channel (Email, Web, or Mobile).