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Account Options and Troubleshooting
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Insights
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Data
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Rocks
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To-Dos
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Issues
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Meetings
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Headlines
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Vision
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Org Chart
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1-on-1
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Directory
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Knowledge Portal
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Assessments
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Integrations
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Account Options and Troubleshooting
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Mobile
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Partner Hub
Forgot your password or need to switch between companies?
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My 90
How to use and customize the always-improving home page for Ninety users.
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Archiving Items
Learn about the archive and how to archive completed Headlines, Issues, Rocks, and To-Dos.
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Currently in Beta at Ninety
Learn more about our Beta Program plus get a list of features currently available only to our beta companies.
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Managing Ninety's Display Themes
How to change Ninety's display on the web and mobile apps.
Pricing
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Understanding Ninety's Pricing Plans
A breakdown of what tools and features are available on each of Ninety's subscription plans — free, essentials, accelerate, and thrive.
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What's Included on Ninety's Free Plan
How to get started with Ninety's strategic tools covered in our free subscription level.
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Billing and Payments
How your subscription payments are made, change your payment method, and our billing page explained.
Account Options
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Receiving Email Notifications and Reminders
How to receive email notifications from Ninety.
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Customizing Your Ninety Account's Appearance
Learn how to effectively customize your organization's branding, including colors shown in Ninety and your logo.
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Updating Your Email
Change your primary email, or add additional emails to your Ninety account.
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Multi-factor Authentication
Require MFA for an entire company or set it up for personal use.
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Reset Your Password
Forgot your password or having trouble logging in?
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Cancel Your Account
Discover how to quickly and easily cancel your account.
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Company Settings
How to customize Ninety's terminology, teams, branding, meetings, billing, and more.
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Individual User Settings
Discover how to personalize your Ninety experience with a profile image, multi-factor authentication, and more.
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How to Upgrade from a Free Trial to a Paid Subscription
Discover how to smoothly upgrade from a free trial to a paid subscription, preserving all your existing data and configurations with minimal effort.
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Exporting and Printing
A complete guide on exporting your data from Ninety and printing information from our tools.
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Single Sign-On (SSO) Login Options
How to use your Gmail or Microsoft email account to log into Ninety.
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Accessing Ninety Through Your Mobile Device
How Ninety's mobile app improves upon the Henryx SMS experience.
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Managing Ninety's Display Themes
How to change Ninety's display on the web and mobile apps.
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How to Create a New Company as a Current Ninety User
Learn how to create a company in Ninety with its own data, users, and billing — no information is shared between accounts.
Troubleshooting
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Reporting, Analytics, and Data Visualization in Ninety
Where to evaluate your company's data in Ninety.
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Account Transition — Assigning a Previous Team Member's Work to a New Employee
How to manage account transitions during employee turnover while ensuring seamless workflows and data continuity.
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Accurate Billing for Tax-Exempt Organizations on Ninety
How tax-exempt organizations can ensure accurate billing and resolve tax-related discrepancies with Ninety.