Terms that appear with an asterisk (*) are configurable and may differ from your Ninety. Explore our glossary of terms.

Addressing Issues

Issues* are the heart of our team meetings. We join together to Raise, Discuss, and Resolve (RDR)* the Issues* most pertinent to our responsibilities for the week, quarter, or year.

Three Methods of Prioritization

We have three primary ways to prioritize a list of Issues* for a Weekly, Quarterly, or Annual Meeting*.

  1. Ranking 1-5

  2. Top 3 selector

  3. Drag and drop

Incorporating one or more of these strategies helps keep our meetings focused on simplifying the work that needs to be done.

Ranking Issues 1-5

A user can rank an Issue* while creating it by selecting a 1-5 in the Priority field.

During a meeting, the 5s take precedence. If there's remaining time after covering these Issues*, the team will continue with the RDR* process.

Note: If an Issue* isn't ranked before the meeting, have the Issue's* owner assign a number at the start of the Issues* segment of the meeting.

Our descriptions for each number are:

  • 5 = Must solve today

  • 4 = Will ideally solve today

  • 3 = Solve today if we have time

  • 2 = Don’t need to solve the Issue* today, but should solve it soon

  • 1 = Not an urgent Issue*, but it would be good to solve it near-term

Select the "#" symbol to adjust the order of Issues* according to their prioritization number.

Top 3 Selector

Sometimes there are far too many issues to tackle in a single meeting, and it may be worthwhile for the meeting leader to select the Top 3 Issues* to RDR*.

During a meeting, navigate to the "Select Top 3 Issues" button above the Owner* column of the Issues* table. Then, select three individual Issues* — the first Issue selected will be marked with a 1, the second with a 2, and the third with a 3.

Tip: After the Top 3 Issues* are discussed, continue covering Issues as ranked until the allotted time for Issues is completed.

Drag and Drop

Some managers and teams prefer adapting the priority of specific Issues* as the meeting progresses by dragging Issues* into an order that works for them.

Tip: It is not necessary to cover every Issue* in every meeting. Use these methods to ensure the most important topics are addressed.

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