What's Included on Ninety's Free Plan

How to get started with Ninety's strategic tools covered in our free subscription level.

Written by Tommy Mains

Updated at July 1st, 2025

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Table of Contents

Free Plan Tools Customizable Settings How to Customize Your Organization's Branding, Colors, and Logo How to Configure Tool Names and Other Terminology Restoring Default Terms Who the Free Plan Is For Pros of the Free Plan What's Not Included in the Free Plan

Our free plan is designed to help leaders organize their structure and vision with a focused set of foundational tools at no cost. Whether you're exploring business operating systems for the first time or are looking for a software solution that's been purpose-built for small and midsize organizations based on proven best practices, Ninety makes it easy to get started. 

 

Free Plan Tools

With a free account, you can use the following tools:

Vision 

In the Vision tool, your company's leadership team can document your long-term strategic vision as well as the fundamental aspects of your organization that separate you from your competitors. Use this tool to:

  • Document a long-term strategic vision
  • Capture your organization's Core Values, marketing strategy, long-term goals, and more
  • Set long-term goals
  • Share the company vision with other teams

 

Learn more about our Vision tool here. We've created several resources to help leaders formulate their Vision. Read this article for an overview, or check out our Vision Builders Workbook.

 

Download Our Free Workbook

 
 

Org Chart

In the Org Chart tool, leaders can map out the organization's function-specific Seats into direct lines of reporting and every team member can review the spectifics of each Seat. Use this tool to:

 
 

Directory

In the Directory tool, leaders can manage who has access to your Ninety account, what teams users are on, and more. Use this tool to:

 
 

Knowledge

In the Knowledge Portal, all active users have read-only access to the collections Ninety has published for your company. If you have a coach, they may have added additional content for your company to use. Use this tool to:

On the free plan, you cannot create new content in the Knowledge Portal, including processes. Any content you create during your free trial period or while paying for a thrive plan subscription will stay on your account if you transition to free.

 
 

Assessments

In the Assessments tool, leaders can assign one of Ninety's proprietary surveys to their teams. For free plan users, we have the following assessments available:

  • Baseline Assessment — Designed to be taken when a company has started to adopt Ninety. It measures your Org Fitness, BOS Readiness, and Coach Readiness.
  • Org Fitness Review — Designed to be taken by companies once per quarter after they have taken the Baseline Assessment to gauge progress toward strengthening each of the 9 Core Competencies.

Learn More

 
 

OS Toolbox

In the OS Toolbox, users can access a wide variety of resources related to proficiently using your business operating system. In this tool, you can:

  • Edit the toolbox's layout
  • Add more tools/cards
  • Mark a tool as mastered by a team in the organization
  • Click “Learn More” to access content in the Knowledge Portal about a particular concept, tool, or discipline
 
 

 

Customizable Settings

Companies on Ninety's free plan also have access to a wide array of customizable settings so they can add their brand's look and feel to their account and adjust the terminology of our tools.

 

How to Customize Your Organization's Branding, Colors, and Logo

Customize Your Organization's Branding 

We offer a variety of customizable features to help your Ninety account fit your organization's brand and style. To begin personalizing your company's account, visit Company Settings > Configuration. Here's how:

  1. Click your name or profile icon at the bottom of the left navigation.
  2. Click Company Settings from the popup. Configuration is the default Company Settings page.

Note: Only users with Owner or Admin roles can access Company Settings.

 

 

Updating Your Organization's Colors and Logo

Custom Colors

To update the colors used in your Ninety account:

  1. Navigate to Company Settings > Configuration.
  2. Toggle on Custom Colors.
  3. Click the colored square under Primary or Secondary.
  4. Use the swatch to choose your preferred color. Click the up or down arrows to cycle between RGB, HSL, and Hex.

Changes are saved automatically.

 

Where Primary and Secondary Colors Display

  • The primary color controls the filter bar, buttons, toggles, and load bar. The text remains white, so we recommend choosing a darker color.
  • The secondary color controls non-black headers like in Settings, the underlining and outlining of text boxes, the lines between Seats on the Org Chart, and more.
 
 

Company Logo

To update your company's logo in Ninety:

  1. Navigate to Company Settings > Configuration.
  2. Click the existing logo under Company Information.
  3. Click Upload Logo.
  4. Choose the image file for your account's company logo.
  5. Click Change Logo.
 
 

 

How to Configure Tool Names and Other Terminology

Ninety allows Admin and Owner users to customize standard terms as they appear through the tools. For example, if a company refers to To-Dos as Action Items, they can update their settings to replace the name of To-Dos across the platform.

To configure your organization's language:

  1. Click your name at the bottom of the left navigation.
  2. Click Company Settings.
  3. Click Language.
  4. Click the term to be updated.
  5. Write in the new term.
  6. Click Save Changes at the top of the screen.
  7. Refresh the page to view the changes.

 

Restoring Default Terms

To restore a single term, click the circular arrow next to any term to reset it to the default, then click Save Changes.

To restore all terms, click Reset All at the top right of the page to restore all configurable terms to default, then select Save Changes.

 

Who the Free Plan Is For

Ninety's free plan is ideal for:

  • Founders and small business owners who are starting to document their Vision and structure
  • Coaches and consultants who want to build sample accounts before inviting clients
  • Internal champions testing Ninety before rolling it out across the full company

 

Pros of the Free Plan

  • No cost, no credit card required
  • Unlimited users
  • No time limits — use it as long as you want
  • Foundational tools included to help clarify and document vision, long-term goals, and structure
  • Easy to upgrade when your team needs more functionality

 

What's Not Included in the Free Plan

The Free plan is intentionally limited to provide a focused starting point. The following tools and features are not available:

 

Compare Pricing Plans

 

 

free free plan

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