Receiving Email Notifications and Reminders

How to receive email notifications from Ninety.

Written by Tommy Mains

Updated at June 20th, 2025

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Table of Contents

Reminder Methods Email Reminders Events Notifications Other Emails From Ninety

Reminder Methods

We have two primary ways to receive automated reminders and notifications about your work in Ninety:

  • Email Reminders provide a daily reminder of tasks.
  • Events Notifications send you emails when someone comments on one of your items or when you're set as the owner of an item.

Since these two methods are for reminding users of their assigned items in Ninety, these settings are not available for Observers.

To access User Settings, click your name at the bottom of the left navigation and then click User Settings.

 

 

Email Reminders

Emails can be sent daily at a time chosen through User Settings > Notifications > Daily Emails. You can select a custom time to receive an email for each day of the week.

A preview of the reminders email.

When a user is invited, by default, they are signed up to receive emails from Ninety (from notifications@ninety.io). The emails include:

  • Upcoming To-Dos, Rocks, and Milestones.
  • Past due To-Dos, Rocks, and Milestones.
  • A reminder at the end to add Issues, Headlines, and filled-out KPIs before the next meeting.

 

To receive daily email reminders, visit User Settings > Notifications > Daily Emails:

  1. Click your name or profile icon and select Notifications from the popup.
  2. Click the Daily Emails tab.
  3. Check the box for each day you'd like to receive an email summary from us.
  4. Choose your preferred time to receive the email.

Go to Your Notifications Page

 

Note: Each user must configure their own email reminder settings.

 

Events Notifications

Users can manually set up their events notifications by visiting User Settings > Notifications > Events. Each user can turn on or off the ability to receive emails from notifications@ninety.io for the following scenarios by clicking their corresponding toggle:

  • When another user comments on an item (Rock, To-Do, or Issue) you own.
  • When another user sets you as the owner of an item (Rock, Milestone, To-Do, or Issue). 

 

An email preview showing that this user has been assigned an Issue by another user in the company.

 

Other Emails From Ninety

There are a few other ways you could be receiving emails from Ninety. Click the links below to learn more.

email notifications text reminders notifications email text reminders user settings receiving text and email notifications essentials

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