User Roles and Permissions

Owner, Admin, Manager, Team Member, Observer, and Coach — what each means for permissions in your Ninety account.

Written by Tommy Mains

Updated at July 10th, 2024

How Do Roles Work?

Roles dictate what content you can edit or view within Ninety, including access to tasks such as inviting new users or updating billing options. Here is a general overview of each role's capabilities:

  • Owners have visibility and editing access to all teams and tools, full control of company settings, and the ability to update billing information or delete the account.
  • Admins have visibility and editing access to all teams and tools, editing power over all tools, full control of company settings, and the ability to update billing information.
  • Managers have editing power of all their teams' tools and the ability to create new teams.
  • Team Members can view all tools and create items in many of them (for example, Rocks, To-Dos, Issues, and so on).
  • Observers can view all tools through the team(s) they're assigned to.
  • Coaches have similar permissions to Admins, but they cannot be assigned items.

 

Expanded Permissions for Each Role

Each section below details the basic functions of each tool. For each user role, there will be a “✅” or “❌” next to each tool function.

  • ✅ Indicates the role can perform the function.
  • ❌ Indicates the role cannot perform the function.

 

How Do I Know My User Role?

To find your user role and permission level:

  1. Click your name at the bottom of the left navigation.
  2. Note your user role under your name.

 

 

 

Owner

By default, the person who creates the company is the owner of the company account and receives the related permissions.

Read through the tabs below to find authorizations for each of Ninety's tools.

My 90

View, edit, and mark complete Team To-Dos from all teams you're assigned to

Create Team To-Dos

View, edit, and mark complete Private To-Dos

Create Private To-Dos

View your Rocks and Milestones

View all KPIs you own

Input data on your KPIs

Add notes to your KPIs

Edit your KPIs

Edit your My 90 layout
 
 

Data

Read more about this tool:

Create new KPIs

Add KPIs to Scorecards

Own KPIs

Input Scores

Edit existing KPIs

Remove KPIs

Adjust goals of KPIs

Add notes to KPIs

Access Data tool settings
 
 

Rocks

Create Rocks

Create a linked item from a Rock

Own Rocks

Archive Rocks

Archive all completed Rocks

View archive

Delete a Rock

Change settings

Print to PDF

Download to a spreadsheet
 
 

To-Dos

Create To-Dos

Create a linked item from a To-Do

Own To-Dos

Archive To-Dos

Archive all completed To-Dos

View archive

Delete a To-Do

Print to PDF

Download to a spreadsheet
 
 

Issues

Create Issues

Create a linked item from an Issue

Own Issues

Archive Issues

Archive all completed

View archive

Delete an Issue

Change settings

Print to PDF

Download to a spreadsheet
 
 

Meetings

Start a meeting

Join a meeting

View completed meetings

Resend meeting recap emails of completed meetings

Create custom agendas

Edit existing agendas for a team

Edit existing agendas for the whole company

Delete an in-progress meeting

Change settings

Print agendas

Download to a spreadsheet
 
 

Headlines

Create Headlines and Cascading Messages

Create a linked item from a Headline or Cascading Message

Archive Headlines and Cascading Messages

Archive all completed

View archive

Delete Headlines and Cascading Messages

Print to PDF

Download to a spreadsheet
 
 

Vision

Edit leadership team's Vision

View and edit any team's Vision

View archived Visions

Archive a Vision

Edit settings

Download quarterly report

Print to PDF

Customize the Vision layout for their teams 
 
 

Org Chart

Add Seat

Delete Seat

Clone a Seat

Edit a Seat's roles and responsibilities

Edit their own Seat's roles and responsibilities

Show/Hide Visionary Seat

Move Seats 

Create and edit draft charts
 
 

1-on-1

Create 1-on-1 Discussions

Participate in 1-on-1 Discussions

Delete a Discussion

View all company 1-on-1 Discussions

View your completed 1-on-1 Discussions

Complete a Fit Check

View completed Fit Checks

Edit settings
 
 

Process

Create a Core Process

Add Steps

Add Sub-Steps

Delete a Process

Clone a Process

Change a parent Process of a Sub-Process

Edit Process order

Own a Process or Sub-Process

Print to PDF
 
 

Directory

View all teams

Update any user's role

Add a user to any team

Invite users to the company account

Edit any user's information

Edit your own information

Delete a user

Reinvite a user
 
 

Mastery

Enable/disable the Mastery tool

Confirm mastery of a concept or tool

Edit toolbox layout

Add new resources

Edit resources

Delete a resources

Archive a resource

View resource archive

Reset all resources to BOS default

Create an Issue or To-Do from a Mastery element
 
 

Assessments

Launch an assessment

End an assessment

Delete an assessment

Take an assessment

View results

Download report

Receive assessment results via email
 
 

Settings

Edit your individual user settings

Change your password

Edit preferences

Enable notifications

Explore integrations

Configure company settings (turn on or off various tool features)

Customize company branding (logo and colors)

Require multi-factor authentication (MFA)

Create teams

Customize tool and tool feature names

Edit default meeting agendas for the whole company

Edit billing information

Delete the company account
 
 

 

Admin

Read through the tabs below to find authorizations for each of Ninety's tools.

My 90

View, edit, and mark complete Team To-Dos from all teams you're assigned to

Create Team To-Dos

View, edit, and mark complete Private To-Dos

Create Private To-Dos

View your Rocks and Milestones

View all KPIs you own

Input data on your KPIs

Add notes to your KPIs

Edit your KPIs

Edit your My 90 layout
 
 

Data

Read more about this tool:

Create new KPIs

Add KPIs to Scorecards

Own KPIs

Input Scores

Edit existing KPIs

Remove KPIs

Adjust goals of KPIs

Add notes to KPIs

Access Data tool settings
 
 

Rocks

Create Rocks

Create a linked item from a Rock

Own Rocks

Archive Rocks

Archive all completed Rocks

View archive

Delete a Rock

Change settings

Print to PDF

Download to a spreadsheet
 
 

To-Dos

Create To-Dos

Create a linked item from a To-Do

Own To-Dos

Archive To-Dos

Archive all completed To-Dos

View archive

Delete a To-Do

Print to PDF

Download to a spreadsheet
 
 

Issues

Create Issues

Create a linked item from an Issue

Own Issues

Archive Issues

Archive all completed

View archive

Delete an Issue

Change settings

Print to PDF

Download to a spreadsheet
 
 

Meetings

Start a meeting

Join a meeting

View completed meetings

Resend meeting recap emails of completed meetings

Create custom agendas

Edit existing agendas for a team

Edit existing agendas for the whole company

Delete an in-progress meeting

Change settings

Print agendas

Download to a spreadsheet
 
 

Headlines

Create Headlines and Cascading Messages

Create a linked item from a Headline or Cascading Message

Archive Headlines and Cascading Messages

Archive all completed

View archive

Delete Headlines and Cascading Messages

Print to PDF

Download to a spreadsheet
 
 

Vision

Edit leadership team's Vision

View and edit any team's Vision

View archived Visions

Archive a Vision

Edit settings

Download quarterly report

Print to PDF

Customize the Vision layout for their teams 
 
 

Org Chart

Add Seat

Delete Seat

Clone a Seat

Edit a Seat's roles and responsibilities

Edit their own Seat's roles and responsibilities

Show/Hide Visionary Seat

Move Seats 

Create and edit draft charts
 
 

1-on-1

Create 1-on-1 Discussions

Participate in 1-on-1 Discussions

Delete a Discussion

View all company 1-on-1 Discussions

View your completed 1-on-1 Discussions

Complete a Fit Check

View completed Fit Checks

Edit settings
 
 

Process

Create a Core Process

Add Steps

Add Sub-Steps

Delete a Process

Clone a Process

Change a parent Process of a Sub-Process

Edit Process order

Own a Process or Sub-Process

Print to PDF
 
 

Directory

View all teams

Update any user's role

Add a user to any team

Invite users to the company account

Edit any user's information

Edit your own information

Delete a user

Reinvite a user
 
 

Mastery

Enable/disable the Mastery tool

Confirm mastery of a concept or tool

Edit toolbox layout

Add new resources

Edit resources

Delete a resources

Archive a resource

View resource archive

Reset all resources to BOS default

Create an Issue or To-Do from a Mastery element
 
 

Assessments

Launch an assessment

End an assessment

Delete an assessment

Take an assessment

View results

Download report

Receive assessment results via email
 
 

Settings

Edit your individual user settings

Change your password

Edit preferences

Enable notifications

Explore integrations

Configure company settings (turn on or off various tool features)

Customize company branding (logo and colors)

Require multi-factor authentication (MFA)

Create teams

Customize tool and tool feature names

Edit default meeting agendas for the whole company

Edit billing information

Delete the company account
 
 

 

Manager

Read through the tabs below to find authorizations for each of Ninety's tools.

My 90

View, edit, and mark complete Team To-Dos from all teams you're assigned to

Create Team To-Dos

View, edit, and mark complete Private To-Dos

Create Private To-Dos

View your Rocks and Milestones

View all KPIs you own

Input data on your KPIs

Add notes to your KPIs

Edit your KPIs

Edit your My 90 layout
 
 

Data

Read more about this tool:

Create new KPIs

Add KPIs to Scorecards

Own KPIs

Input Scores

Edit existing KPIs

Remove KPIs

Adjust goals of KPIs

Add notes to KPIs

Access Data tool settings
 
 

Rocks

Create Rocks

Create a linked item from a Rock

Own Rocks

Archive Rocks

Archive all completed Rocks

View archive

Delete a Rock

Change settings

Print to PDF

Download to a spreadsheet
 
 

To-Dos

Create To-Dos

Create a linked item from a To-Do

Own To-Dos

Archive To-Dos

Archive all completed To-Dos

View archive

Delete a To-Do

Print to PDF

Download to a spreadsheet
 
 

Issues

Create Issues

Create a linked item from an Issue

Own Issues

Archive Issues

Archive all completed

View archive

Delete an Issue

Change settings

Print to PDF

Download to a spreadsheet
 
 

Meetings

Start a meeting

Join a meeting

View completed meetings

Resend meeting recap emails of completed meetings

Create custom agendas

Edit existing agendas for a team

Edit existing agendas for the whole company

Delete an in-progress meeting

Change settings

Print agendas

Download to a spreadsheet
 
 

Headlines

Create Headlines and Cascading Messages

Create a linked item from a Headline or Cascading Message

Archive Headlines and Cascading Messages

Archive all completed

View archive

Delete Headlines and Cascading Messages

Print to PDF

Download to a spreadsheet
 
 

Vision

Edit leadership team's Vision

View and edit any team's Vision

View archived Visions

Archive a Vision

Edit settings

Download quarterly report

Print to PDF

Customize the Vision layout for their teams 
 
 

Org Chart

Add Seat

Delete Seat

Clone a Seat

Edit a Seat's roles and responsibilities

Edit their own Seat's roles and responsibilities

Show/Hide Visionary Seat

Move Seats 

Create and edit draft charts
 
 

1-on-1

Create 1-on-1 Discussions

Participate in 1-on-1 Discussions

Delete a Discussion

View all company 1-on-1 Discussions

View your completed 1-on-1 Discussions

Complete a Fit Check

View completed Fit Checks

Edit settings
 
 

Process

Create a Core Process

Add Steps

Add Sub-Steps

Delete a Process

Clone a Process

Change a parent Process of a Sub-Process

Edit Process order

Own a Process or Sub-Process

Print to PDF
 
 

Directory

View all teams

Update any user's role

Add a user to any team

Invite users to the company account

Edit any user's information

Edit your own information

Delete a user

Reinvite a user
 
 

Mastery

Enable/disable the Mastery tool

Confirm mastery of a concept or tool

Edit toolbox layout

Add new resources

Edit resources

Delete a resources

Archive a resource

View resource archive

Reset all resources to BOS default

Create an Issue or To-Do from a Mastery element
 
 

Assessments

Launch an assessment

End an assessment

Delete an assessment

Take an assessment

View results

Download report

Receive assessment results via email
 
 

Settings

Edit your individual user settings

Change your password

Edit preferences

Enable notifications

Explore integrations

Configure company settings (turn on or off various tool features)

Customize company branding (logo and colors)

Require multi-factor authentication (MFA)

Create teams

Customize tool and tool feature names

Edit default meeting agendas for the whole company

Edit billing information

Delete the company account
 
 

 

Team Member

Read through the tabs below to find authorizations for each of Ninety's tools.

My 90

View, edit, and mark complete Team To-Dos from all teams you're assigned to

Create Team To-Dos

View, edit, and mark complete Private To-Dos

Create Private To-Dos

View your Rocks and Milestones

View all KPIs you own

Input data on your KPIs

Add notes to your KPIs

Edit your KPIs

Edit your My 90 layout
 
 

Data

Read more about this tool:

Create new KPIs

Add KPIs to Scorecards

Own KPIs

Input Scores

Edit existing KPIs

Remove KPIs

Adjust goals of KPIs

Add notes to KPIs

Access Data tool settings
 
 

Rocks

Create Rocks

Create a linked item from a Rock

Own Rocks

Archive Rocks

Archive all completed Rocks

View archive

Delete a Rock

Change settings

Print to PDF

Download to a spreadsheet
 
 

To-Dos

Create To-Dos

Create a linked item from a To-Do

Own To-Dos

Archive To-Dos

Archive all completed To-Dos

View archive

Delete a To-Do

Print to PDF

Download to a spreadsheet
 
 

Issues

Create Issues

Create a linked item from an Issue

Own Issues

Archive Issues

Archive all completed

View archive

Delete an Issue

Change settings

Print to PDF

Download to a spreadsheet
 
 

Meetings

Start a meeting

Join a meeting

View completed meetings

Resend meeting recap emails of completed meetings

Create custom agendas

Edit existing agendas for a team

Edit existing agendas for the whole company

Delete an in-progress meeting

Change settings

Print agendas
 
 

Headlines

Create Headlines and Cascading Messages

Create a linked item from a Headline or Cascading Message

Archive Headlines and Cascading Messages

Archive all completed

View archive

Delete Headlines and Cascading Messages

Print to PDF

Download to a spreadsheet
 
 

Vision

Team members can view any of their teams' Visions and any parts of the leadership team's Vision that is shared.

Edit leadership team's Vision

View and edit any team's Vision

View archived Visions

Archive a Vision

Edit settings

Download quarterly report

Print to PDF

Customize the Vision layout for their teams 
 
 

Org Chart

Team members can view the primary chart and any draft charts shared with them.

Add Seat

Delete Seat

Clone a Seat

Edit a Seat's roles and responsibilities

Edit their own Seat's roles and responsibilities

Show/Hide Visionary Seat

Move Seats 

Create and edit draft charts
 
 

1-on-1

Create 1-on-1 Discussions

Participate in 1-on-1 Discussions

Delete a Discussion

View all company 1-on-1 Discussions

View your completed 1-on-1 Discussions

Complete a Fit Check

View completed Fit Checks

Edit settings
 
 

Process

Create a Core Process

Add Steps

Add Sub-Steps

Delete a Process

Clone a Process

Change a parent Process of a Sub-Process

Edit Process order

Own a Process or Sub-Process

Print to PDF
 
 

Directory

View all teams

Update any user's role

Add a user to any team

Invite users to the company account

Edit any user's information

Edit your own information

Delete a user

Reinvite a user
 
 

Mastery

Enable/disable the Mastery tool

Confirm mastery of a concept or tool

Edit toolbox layout

Add new resources

Edit resources

Delete a resources

Archive a resource

View resource archive

Reset all resources to BOS default

Create an Issue or To-Do from a Mastery element
 
 

Assessments

Launch an assessment

End an assessment

Delete an assessment

Take an assessment

View results

Download report

Receive assessment results via email
 
 

Settings

Edit your individual user settings

Change your password

Edit preferences

Enable notifications

Explore integrations

Configure company settings (turn on or off various tool features)

Customize company branding (logo and colors)

Require multi-factor authentication (MFA)

Create teams

Customize tool and tool feature names

Edit default meeting agendas for the whole company

Edit billing information

Delete the company account
 
 

 

Observer

Read through the tabs below to find authorizations for each of Ninety's tools.

My 90

View, edit, and mark complete Team To-Dos from all teams you're assigned to

Create Team To-Dos

View, edit, and mark complete Private To-Dos

Create Private To-Dos

View your Rocks and Milestones

View all KPIs you own

Input data on your KPIs

Add notes to your KPIs

Edit your KPIs

Edit your My 90 layout
 
 

Data

Read more about this tool:

Create new KPIs

Add KPIs to Scorecards

Own KPIs

Input Scores

Edit existing KPIs

Remove KPIs

Adjust goals of KPIs

Add notes to KPIs

Access Data tool settings
 
 

Rocks

Create Rocks

Create a linked item from a Rock

Own Rocks

Archive Rocks

Archive all completed Rocks

View archive

Delete a Rock

Change settings

Print to PDF

Download to a spreadsheet
 
 

To-Dos

Create To-Dos

Create a linked item from a To-Do

Own To-Dos

Archive To-Dos

Archive all completed To-Dos

View archive

Delete a To-Do

Print to PDF

Download to a spreadsheet
 
 

Issues

Create Issues

Create a linked item from an Issue

Own Issues

Archive Issues

Archive all completed

View archive

Delete an Issue

Change settings

Print to PDF

Download to a spreadsheet
 
 

Meetings

Start a meeting

Join a meeting

View completed meetings

Resend meeting recap emails of completed meetings

Create custom agendas

Edit existing agendas for a team

Edit existing agendas for the whole company

Delete an in-progress meeting

Change settings

Print agendas
 
 

Headlines

Create Headlines and Cascading Messages

Create a linked item from a Headline or Cascading Message

Archive Headlines and Cascading Messages

Archive all completed

View archive

Delete Headlines and Cascading Messages

Print to PDF

Download to a spreadsheet
 
 

Vision

Team members can view any of their teams' Visions and any parts of the leadership team's Vision that is shared.

Edit leadership team's Vision

View and edit any team's Vision

View archived Visions

Archive a Vision

Edit settings

Download quarterly report

Print to PDF

Customize the Vision layout for their teams 
 
 

Org Chart

Observers can view the primary chart and any draft charts shared with them.

Add Seat

Delete Seat

Clone a Seat

Edit a Seat's roles and responsibilities

Edit their own Seat's roles and responsibilities

Show/Hide Visionary Seat

Move Seats 

Create and edit draft charts
 
 

1-on-1

Observers cannot view the 1-on-1 tool.

Create 1-on-1 Discussions

Participate in 1-on-1 Discussions

Delete a Discussion

View all company 1-on-1 Discussions

View your completed 1-on-1 Discussions

Complete a Fit Check

View completed Fit Checks

Edit settings
 
 

Process

Create a Core Process

Add Steps

Add Sub-Steps

Delete a Process

Clone a Process

Change a parent Process of a Sub-Process

Edit Process order

Own a Process or Sub-Process

Print to PDF
 
 

Directory

View all teams (Observers can only view the teams they're assigned to)

Update any user's role

Add a user to any team

Invite users to the company account

Edit any user's information

Edit your own information

Delete a user

Reinvite a user
 
 

Mastery

Enable/disable the Mastery tool

Confirm mastery of a concept or tool

Edit toolbox layout

Add new resources

Edit resources

Delete a resources

Archive a resource

View resource archive

Reset all resources to BOS default

Create an Issue or To-Do from a Mastery element
 
 

Assessments

Observers cannot view this tool.

Launch an assessment

End an assessment

Delete an assessment

Take an assessment

View results

Download report

Receive assessment results via email
 
 

Settings

Edit your individual user settings

Change your password

Edit preferences

Enable notifications

Explore integrations

Configure company settings (turn on or off various tool features)

Customize company branding (logo and colors)

Require multi-factor authentication (MFA)

Create teams

Customize tool and tool feature names

Edit default meeting agendas for the whole company

Edit billing information

Delete the company account
 
 

 

Coach

If you have a Coach on your account, they can edit similarly to an Admin. Coaches cannot be assigned a Seat or the Org Chart nor can they own items such as KPIs or Rocks.

Read through the tabs below to find authorizations for each of Ninety's tools.

My 90

View, edit, and mark complete Team To-Dos from all teams you're assigned to

Create Team To-Dos

View, edit, and mark complete Private To-Dos

Create Private To-Dos

View your Rocks and Milestones

View all KPIs you own

Input data on your KPIs

Add notes to your KPIs

Edit your KPIs

Edit your My 90 layout
 
 

Data

Read more about this tool:

Create new KPIs

Add KPIs to Scorecards

Own KPIs

Input Scores

Edit existing KPIs

Remove KPIs

Adjust goals of KPIs

Add notes to KPIs

Access Data tool settings
 
 

Rocks

Create Rocks

Create a linked item from a Rock

Own Rocks

Archive Rocks

Archive all completed Rocks

View archive

Delete a Rock

Change settings

Print to PDF

Download to a spreadsheet
 
 

To-Dos

Create To-Dos

Create a linked item from a To-Do

Own To-Dos

Archive To-Dos

Archive all completed To-Dos

View archive

Delete a To-Do

Print to PDF

Download to a spreadsheet
 
 

Issues

Create Issues

Create a linked item from an Issue

Own Issues

Archive Issues

Archive all completed

View archive

Delete an Issue

Change settings

Print to PDF

Download to a spreadsheet
 
 

Meetings

Start a meeting

Join a meeting

View completed meetings

Resend meeting recap emails of completed meetings

Create custom agendas

Edit existing agendas for a team

Edit existing agendas for the whole company

Delete an in-progress meeting

Change settings

Print agendas

Download to a spreadsheet
 
 

Headlines

Create Headlines and Cascading Messages

Create a linked item from a Headline or Cascading Message

Archive Headlines and Cascading Messages

Archive all completed

View archive

Delete Headlines and Cascading Messages

Print to PDF

Download to a spreadsheet
 
 

Vision

Edit leadership team's Vision

View and edit any team's Vision

View archived Visions

Archive a Vision

Edit settings

Download quarterly report

Print to PDF

Customize the Vision layout for their teams 
 
 

Org Chart

Add Seat

Delete Seat

Clone a Seat

Edit a Seat's roles and responsibilities

Edit their own Seat's roles and responsibilities

Show/Hide Visionary Seat

Move Seats 

Create and edit draft charts
 
 

1-on-1

Create 1-on-1 Discussions

Participate in 1-on-1 Discussions

Delete a Discussion

View all company 1-on-1 Discussions

View your completed 1-on-1 Discussions

Complete a Fit Check

View completed Fit Checks

Edit settings
 
 

Process

Create a Core Process

Add Steps

Add Sub-Steps

Delete a Process

Clone a Process

Change a parent Process of a Sub-Process

Edit Process order

Own a Process or Sub-Process

Print to PDF
 
 

Directory

View all teams

Update any user's role

Add a user to any team

Invite users to the company account

Edit any user's information

Edit your own information

Delete a user

Reinvite a user
 
 

Mastery

Enable/disable the Mastery tool

Confirm mastery of a concept or tool

Edit toolbox layout

Add new resources

Edit resources

Delete a resources

Archive a resource

View resource archive

Reset all resources to BOS default

Create an Issue or To-Do from a Mastery element
 
 

Assessments

Launch an assessment

End an assessment

Delete an assessment

Take an assessment

View results

Download report

Receive assessment results via email
 
 

Settings

Edit your individual user settings

Change your password

Edit preferences

Enable notifications

Explore integrations

Configure company settings (turn on or off various tool features)

Customize company branding (logo and colors)

Require multi-factor authentication (MFA)

Create teams

Customize tool and tool feature names

Edit default meeting agendas for the whole company

Edit billing information

Delete the company account