Terms that appear with an asterisk (*) are configurable and may differ from your Ninety. Explore our glossary of terms.
Covered in This Article
Note: If someone has the Observer* role, they can't have content assigned to them.
How Do Roles Work?
Roles dictate what content you can edit or view within Ninety, including access to powers such as inviting new users or considering billing options.
Here is a general overview of each role's capabilities:
| Responsibilities Chart* | Process* | Vision* | Rocks*/To-Dos*/Issues* |
Owner* | Edit | Edit | Edit | Create/View All Teams |
Admin* | Edit | Edit | Edit | Create/View All Teams |
Manager* | Edit | Edit | Edit Their team | Create/View Their Team |
Team Member* | View | View | View | Create/View Their Team |
Observer* | View | View | View | View Team |
Coach* | Edit | Edit | Edit | Create/View Team |
Find more details regarding each below.
Assigning Roles to Existing Users
To set Roles for each user, navigate to the Directory* located in the left-hand sidebar.
Click the Role drop-down to choose one of the options.
Expanded Permissions for Each Role
Owner
By default, the person that creates the company is the owner of the company account and receives the related permissions.
The Owner* sees information from every team, even if they are not a team member. If they are not an active team member, they will not show up as a potential owner of any items (Rocks*, To-Dos*, Issues*).
They will see billing information and receive billing notifications.
Restrictions:
None
Admin
Same user permissions as the Owner*.
Restrictions:
Cannot delete a company account
Manager
They can access and edit information for their teams. They can create new teams and users for their team(s).
Restrictions:
Cannot view any 1-on-1* conversations other than their own
Cannot access billing information in settings
Cannot change the role/teams of themselves, Owners*, Admins*, or other Managers*
Team Member
They can access and edit information for their team(s).
Restrictions:
Cannot perform any administrative tasks
Cannot edit the Vision*, Responsibilities* Chart, or Processes*
Cannot view any 1-on-1* conversations other than their own
Cannot create new KPIs*
Cannot access settings
Observer
They can view information related to their team(s).
Restrictions
Cannot be assigned items (such as Rocks*, To-Dos*, and Issues*)
Cannot edit anything
Cannot access settings
Note: Observers do NOT count toward your total number of users during billing. They will appear as "Free Users" in your account. Every other user will be calculated for billing after sending their invitation.
Operator
Business coaches usually hold this role. They can edit similarly to an Admin*.