What Is the Directory?

Our Directory tool is the central location to manage all the users on your Ninety account. Use the Directory to:

• Add users to Ninety
• Change user roles and permissions
• Assign users to teams
• Deactivate users (remove their paid license)
• Delete users (remove them from your account)
• View user bios

The video below offers basic instructions on creating teams and inviting users to Ninety.

Adding and Inviting Users to Ninety

Users with Manager or higher level permissions can invite additional users to Ninety. To add users to your account:

1. Click Directory from the left navigation.
2. Click the Add People button on the top right of the Directory page or Invite Teammates at the bottom of the left navigation.
   1. Use the Invite to Company tab to add the user directly to a team and assign them a user role.
   2. Use the Add to Directory tab to add people to your Directory.
3. Input the necessary information.
4. Click Add Another User to open another field.
5. Click Invite to Company or Add to Directory.

Adding to the Directory Only

To add someone to your Directory without applying a paid license or requiring them to create an account with Ninety:

1. Click Directory from the left navigation.
2. Click the Add People button on the top right of the Directory page or Invite Teammates at the bottom of the left navigation.
3. Click the Add to Directory tab.
4. Add their first and last name.
5. Click Add to Directory.

Activating Users

Inviting Users

When you invite a user to Ninety, we'll send them a link to click and create their account. You can invite a user following the directions above or by clicking the Invite button on a user who has only been added to your Directory.

Our email invitation links are valid for 14 days. If a user cannot find the email in their inbox, have them check their spam folder.

Re-Inviting Users

You can click Re-Invite to send someone an additional invitation email. If they've checked their spam folder and still can't find the email, double check the email address before contacting our support team with the chat bubble on the bottom right of your screen.

Changing a User's Permissions Role

You can change the user role for anyone with the same role or one lower than yours. For example, Admins can change to user role of anyone except Owners.

To change a user's role:

1. Click Directory from the left navigation.
2. Locate the intended user (you may need to search for them first).
3. Click the dropdown in the Role column.
4. Select the desired user role.

Assigning a User to a Team

An activated user is someone you've invited to the company. All activated users can be assigned to one or more teams. 

To assign a user to a team:

1. Click Directory from the left navigation.
2. Locate the intended user (you may need to search for them first).
3. Click the dropdown in the Teams column.
4. Check the box on any number of teams.
5. Click Ok.

Removing Users from the Directory

If a user no longer needs access to Ninety, you can either deactivate or delete their profile from the Directory. 

Deactivating Users

Deactivating a user removes their paid license but retains their profile and data. This user can still view their team's tools as an Observer. Follow these steps to deactivate a user:

Result: Their name is still on the Directory and visible as an option on the Org Chart.

Deleting Users

Deleting a user completely removes them from your account so they no longer have a login and are not seen on the Directory. Follow these steps to delete a user:

Result: Their name is removed from the Directory completely.