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Billing, Pricing, and Subscription Plans
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Understanding Ninety's Pricing Plans
A breakdown of what tools and features are available on each of Ninety's subscription plans — free, essentials, accelerate, and thrive.
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What's Included on Ninety's Free Plan
How to get started with Ninety's strategic tools covered in our free subscription level.
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Billing and Payments
Complete guide to managing your Ninety billing: payment methods, invoice access, billing contacts, license counts, user roles, and troubleshooting common billing issues.
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Non-Profit Organizations Powered by Ninety
How to obtain our non-profit discount as a 501(c)(3) organization.
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How to Manage Invoice Receipt and Access in Ninety
Ensure you receive and can download your Ninety invoices through multiple access methods.
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Changing Your Subscription Plan
Change between Essentials, Accelerate, and Thrive plans or switch from monthly to annual billing (and save 10%).
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Renewal Reminder Emails for Annual Subscriptions
Know when your renewal reminders arrive, who receives them, and what to do before your annual subscription renews.
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Understanding Prorated Billing and Credits
Understand what you'll be charged (or credited) when you add users, remove users, or change plans between billing cycles.
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Updating Your Payment Method
Add or change a credit card, connect a US bank account, and resolve failed payments.
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Adding, Removing, and Reassigning Licenses
Control your license count, understand which roles require a paid license, and reassign licenses when team members change.