Delete or Deactivate a User
How to remove a person as a user or delete a user from Ninety.
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Insights
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Data
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Rocks
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To-Dos
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Issues
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Meetings
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Headlines
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Vision
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Org Chart
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1-on-1
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Process
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Directory
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Knowledge Portal
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Mastery
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Assessments
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Partner Hub
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Integrations and Beta
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Account Options and Troubleshooting
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Mobile (Beta)
Table of Contents
If a user no longer needs access to Ninety, you can either deactivate or delete their profile from the Directory.
Deactivating Users
Deactivating a user changes their user role to Observer. Follow these steps to deactivate a user:
- Click
Directory from the left navigation.
- Click their name (you may need to search for them first).
- Click Deactivate User.
Result: Their name is still on the Directory, they can view their team's tools, and they're visible as an option for Seats on the Org Chart. You can reassign their license or change your license account.
Deleting Users
Deleting a user completely removes them from your account, so they no longer have a login and are not seen on the Directory. Follow these steps to delete a user:
- Click
Directory from the left navigation.
- Click their name (you may need to search for them first).
- Click Delete User.
Result: Their name is removed from the Directory completely. You can reassign their license or change your license account.
What Happens to a Deleted/Deactivated User's Content?
All incomplete items (Rocks, To-Dos, Issues, and Headlines) remain on the team it's assigned to, so other team members can reassign them. All archived content will remain in the archive still owned by the previous user.